Safety Tools

Block stops someone contacting you completely. Mute quietly silences a chat without them knowing — you keep the conversation but stop the alerts. Both are one tap in any chat.

Tell us what happened in a few taps. We review every report, keep you updated, and never expose your identity to the person you reported.

We investigate fairly, act proportionately (warning → restriction → removal), and explain our decisions. Serious harm means immediate action.

We take modern slavery and exploitation extremely seriously. Suspected cases get a dedicated, trained response and referral to local support services.

We are not a bank and never hold or move customer money — people pay businesses directly. We're building responsibly and engaging with FCA and HMRC guidance as we grow. Any formal registrations will be shown here once confirmed status: in progress.

Verify a government ID + selfie to earn a Verified badge on your profile, powered by Stripe Identity. We only ever display what Stripe confirms — nothing more.

Gentle warnings for common scam and grooming patterns. To protect your privacy, this will run on your own device — your private messages are never sent to us or any AI.

A fair, human, three-tier process: community mediation, then an independent panel, then formal resolution only as a last resort.

Nominate people to be notified if you raise a safety concern or a check-in timer isn't cancelled in time, so someone you trust always knows.

Quickly reach your trusted contacts and see local emergency numbers. This is a supportive tool, not an emergency service — if you're in immediate danger, always call your local emergency number (999 in the UK) first.