Safety & Support
Help is always close
We're built for everyone, including different abilities and speech. If something feels wrong, we're here.
Smart chatbot + real person
Ask our assistant anything, or tap 'Speak to a real person' any time.
Buddy Check
Ask a friend to check in when you meet someone new.
Trusted Contact
Add someone we can reach if you ever need help.
24-hour answers
Every report is answered within 24 hours — no exceptions.
Discrimination reporting
A dedicated way to report discrimination. Zero tolerance.
Privacy protected
Your private details are only visible to verified support staff when needed.
Contact us
Email support@pula.app or use the chat button in the corner. The same support team, contact details and safety rules apply across all Pula and Mavula services.
